Return and Refund Policy

We accept returns within 30 days of delivery for orders delivered within the United States. Return shipping is completely free, and we do not charge restocking fees.

Return Window

You have 30 days from the date your order is delivered to request a return. Contact our support team within this period to begin the return process.

Eligible Products

All products are eligible for return. We do not have final sale items. Returns are accepted whether you change your mind or receive a damaged, defective, or incorrect product.

How to Request a Return

Email support@padoranails.shop or call +1 (662) 9130-818 with your order number and details of the item you wish to return. Our support team will provide return instructions and arrange a free return shipping method.

Please contact us before sending your item back so we can confirm the correct return destination and shipping arrangements.

Free Return Shipping

We cover all return shipping costs for orders within the United States, including change-of-mind returns and damaged, defective, or incorrect items. No return shipping fees or restocking fees will be deducted from your refund.

Preparing Your Return

Please pack the item securely to prevent damage during transit and include any accessories or parts supplied with it. Use the original packaging if available. Follow the shipping instructions provided by our support team.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact our support team so we can help resolve the issue. Photos of the item and packaging can help us assess the problem and arrange a free return.

Refunds

Once we receive your returned item, we will process your refund within [insert your refund processing time] business days. Refunds will be issued to the original payment method, and we will email you when your refund has been processed.

Your bank or payment provider may require additional time to post the refund to your account.

Contact Us

For return requests or refund questions, email support@padoranails.shop or call +1 (662) 9130-818.

Our business address is 3657 W Benck Dr, Alsip, IL 60803-1023, United States. Please contact our support team to confirm the return destination before shipping an item.